This workshop will help participants develop skills, knowledge and behaviours to effectively present their point of view, whilst listening to and respecting the points of view of others. The workshop will include interactive activities which will support a reflective process to explore effective and ineffective communication techniques. It will also provide the opportunity for participants to create their own actions to support their role. 

Who is it for?

  • All staff/workers and members 
  • Middle leaders and managers  
  • Board members/directors 

Course content

During this workshop, participants will:

  • Reflect on situations where they have demonstrated effective and ineffective communication in the workplace 
  • Explore communication techniques in pressurised situations that demonstrate respect and courage for all participants 
  • Evaluate progress so far and what actions participants can take forward in their role

Length of course

This course can be tailored for your organisation to last between 90 minutes up to a half-day session (three hours)

Book this course for you or your organisation

All our courses can be facilitated live in-person, or online via Zoom.

If you'd like to book this course for you or your organisation, or have any questions that you'd like to ask about the content, then our Learning Team are happy to help. Get in touch via the button below and we'll reply to your query ASAP.

Get in touch

Not the course for you? Head back to our Training for Organisations homepage to see more options.